🧭 Madden Virtual Services Packages
🎯 Get Back to Running Your Business, Not Running After It
Every hour you spend fixing inefficiencies, answering repetitive emails, or managing messy workflows is an hour lost on growing your business.
That’s where I come in.
I help small business owners reclaim operational chaos and clarity through optimized systems, organized operations, and simplified automation.
Whether you need a quick workflow cleanup or full-scale operational support, there’s a package here to help you run your business more efficiently, without the overwhelm.
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Check out our various offerings available.
Packages can be customized to fit your specific needs
Just getting organized? Start with the VIP Day
Have systems but things still feel off? The Clarity Audit finds the leaks
Ready to hand it all over? The Systems Kickstart Intensive or a retainer package is your move
investment
$1,000
Timeline: VIP Day + One (1) week follow-up support
At the end of the day, you've made more progress on one critical piece of your operations than you have in the last six months of trying to figure it out alone.
Operations VIP Day
Best for: business owners who chose a DIY audit option but still need assistance
One focused day. One critical piece of operations transformed. Walk away with a working system, or a documented process, and a clear path to a business that runs without you in the weeds.
What's Included:
Pre-VIP planning call (30 mins) to set priorities and prep materials
One full 6-8 hour VIP Day: CRM setup, automations, workflow buildout, or SOP documentation, your call
Process map or SOP document delivered same day
7 days of follow-up support virtually (message response within 4 business hours, two 30-45 minute check-in calls, up to 10 documented questions)
investment
$2,000
timeline: One (1) week
You'll finish the week with your most critical system built, automated, documented, and running. So, the part of your business that's been costing you the most time and headaches finally works the way it should.
Systems Kickstart Intensive
Best for: brand-new or newly overwhelmed business owners
Stop using your workarounds that are nothing but band-aids to the overall issue. In one focused week, we'll build the core system your business actually needs to run without you.
What's Included:
90-minute strategy call to map your workflow and pain points
Set up of 1-2 core systems (CRM, project manager, or communication hub)
Basic automation for one core process ( client intake or onboarding)
Shared resource folder + SOP outline so nothing lives in your head
7 days of post-intensive support virtually (message response within 4 business hours, two 30-45 minute check-in calls, up to 10 documented questions)
investment
$3,500
Timeline: Two (2) weeks
You'll know exactly what's broken, why, and what to do about it, in plain language, not jargon. Then you select the two I implement for you.
Operations Clarity Audit
Best for: business owners who have systems but still feel stuck
You have tools. You have processes. So why does everything still feel clunky? This audit finds exactly where your operations are leaking time and money, and provides a clear plan to fix it.
What's Included:
Full review of your workflows, tools, automations, and communications
Custom Clarity Report with prioritized recommendations + recorded walkthrough
A done-for-you strategic roadmap for your top 3 fixes with up to 2 quick wins implemented for you
7 days of of post implementation support virtually (message response within 4 business hours, two 30-45 minute check-in calls, up to 10 documented questions)
Investment
$1,500+/mo
Timeline: Ongoing - minimum of 3-month commitment
Peace of mind that your systems are working, every month, without you having to check,
Systems Maintenance Retainer
Best for: business owners who have systems built and just need them maintained
Your platforms don't run themselves. We handle the behind-the-scenes upkeep so your tools stay optimized, your automations keep firing, and nothing quietly breaks while you're busy running your business.
What's Included:
Monthly maintenance of your platforms (CRM, tasks/project manager, communication hub)
Workflow and automation updates as needed
Form and data tracking upkeep
Monthly performance report, so you see what's running and what's been updated
investment
$4,000+/mo
Timeline: Ongoing - minimum of 3-month commitment
Every month, your operations get tighter, not messier. That compounds over time.
Fractional Operations Manager Retainer
Best for: established businesses that need ongoing operational leadership
A senior operations partner on your team, without the full-time salary. I keep your systems running, your processes documented, and your business moving forward every single month.
What's Included:
Dedicated time each month – no scrambling, no scope creep
Operations oversight and process management
Ongoing workflow management and system maintenance
Process documentation and SOP updates as your business evolves
Team coordination and internal communications support
Monthly metrics report so you always know what’s working
Monthly strategy call to align on priorities
investment
$5,500+/mo
Timeline: Ongoing - minimum of 3-month commitment
Your day starts out already moving. Your team has direction, your projects have an owner, and the decisions that used to pile up are being handled. Your day-to-day is running, so now you have the space to lead.
Fractional OBM Retainer
Best for: established business owners who are ready to stop being the operator of every moving part
As your Fractional OBM, I own your operations: the people, the projects, and the day-to-day decisions, so you can lead the business instead of managing it.
What's Included:
Team Management
Hiring support: job post creation, applicant screening, and interview coordination
Onboarding process design and execution for new team members
Training development: building the materials, checklists, and workflows your team needs to perform consistently
Team accountability management: tracking follow-through, flagging gaps, and keeping everyone aligned to expectations
Performance oversight: monitoring output and flagging issues before they become problems for you to solve
Project Management
Full project ownership from kickoff to completion: not just tracking, but driving
Deadline management and deliverable accountability across all active initiatives
Vendor coordination: communicating with, following up with, and holding external partners accountable
Cross-functional oversight: ensuring every moving part of a project stays connected and on track
Status reporting to the owner so you always know where things stand without having to ask
Business Operations
Everything included in the Fractional Operations Manager package, plus:
Day-to-day business management so operational decisions don't require your involvement
Strategic operations support: identifying what's coming, what needs to be built, and what needs to stop
Priority management across departments and initiatives on your behalf
Proactive problem-solving: catching bottlenecks and breakdowns before they reach you
Serving as the operational point of contact for your team so you aren't the hub of every question and escalation
investment
$1,000-$1,500
$17 - $44
Pre-built database templates
Inventory your existing tasks and/or processes
Document any training and/or action plan
Document your process maps
Task & Process Audit - digital product
For operational clarity
Busy does not equal profitable
Uncover the hidden inefficiencies quietly draining your time, energy, and revenue.
What's Included:
Free Task & Process Audit Guide
A companion workbook
Process mapping
Databases for your processes and tasks
Not sure which package fits?
If you're unsure where to start, let's talk it through. We'll discuss your current operations, what's slowing you down, and where you can gain back the most time.
Schedule a Free 15-minute clarity call
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