Built for srvice-based small business owners who are operationally overwhelmed
Built for srvice-based small business owners who are operationally overwhelmed
Stop running your business on chaos. We build the systems, automations, and workflows that give you your time and sanity back.
Operations that free your time - Systems, automations & admin support for small business owners.
Get onboarding, workflows, and automation built so you can focus on growth. Book a 15-minute clarity call.
20+ years experience | 6 case studies | systems built in your platforms of choice
Deidra is an inspiring and brilliant person. I have had the pleasure of working with her for 10 years, in many areas from multiple company acquisitions and implementing innovative systems and processes while exceeding target goals. She is extremely motivated and detail-oriented. She is hardworking and trustworthy, takes her job seriously and does it extremely well. I highly recommend Deidra to anyone looking for a detailed and results-driven person.
WHAT Is offered...
Check out the packages and how we can help.
Systems Kickstart Intensive
Stop reinventing your process every week. In one focused week, we'll build the systems your business actually needs to run without you.
Best for: brand -new or newly overwhelmed business owners
90-minute strategy call to map your workflow and pain points
Setup of 1-2 core systems (CRM, project manager, or communication hub)
Basic automation for client intake or onboarding
Shared resource folder + SOP outline so nothing lives in your head
7 days of post-intensive support virtually
You'll finish the week with a working backend you understand and can hand off.
Operations Clarity Audit
You have tools. You have processes. So why does everything still feel clunky? This audit finds exactly where your operations are leaking time and money and gives you a clear plan to fix it.
Best for: business owners who have systems but still feel stuck
Full review of your workflows, tools, automation, and communications
Custom Clarity Report with prioritized recommendations + recorded walkthrough
Implementation plan for your top 3 fixes (with visual workflow examples)
Setup of up to 2 quick-win fixes included
30-min follow-up accountability call after 2 weeks
You'll know exactly what's broken, why, and what to do about it, in plain language, not jargon.
Operations VIP Day
One focused day. Your entire operations backend transformed. Walk away with working systems, documented processes, and a business that can run without you in the weeds.
Best for: business owners ready to hand it over and get it done fast
Pre-VIP planning call (30 mins) to set priorities and prep materials
One full 6 to 8-hour VIP Day: CRM setup, automations, workflow buildout, or SOP Documentation, your call
Process map or SOP document delivered same day
7 days of follow-up support for refinements or questions
At the end of the day, your backend is built. Not planned, built.
not sure how we can help?
Get started with our "How Can We Assist You?" checklist for what we could do for you!
Elevate Your Business with my Expertise
With over 20 years of diverse administrative experience, I excel in optimizing business operations. Starting as a clerical assistant in the campus business office of my alma-mater to becoming an Administrative Project Manager, all the while honing my skills:
✔Project Management: Managing the build out, provided training, and implemented launch of new sales software
✔Tech Savvy: Implementing efficient systems like Trello and Freshdesk
✔Team Leadership: Supervising and mentoring teams, developing atraining and advancement program
✔Operational Efficiency: Conducting task and/or process audits and providing optimization of workflows with automations
✔Administrative Assisting: Handling customer accounts and various administrative tasks that range from entry-level to high-level
I now leverage these skills in the online arena, helping business owners enhance productivity and scale their business. When you partner with me, I'll help you unlock more potential and growth for your business!
previous work
forms
Designed and converted various business forms, including transforming existing Word and Excel documents into writable PDFs using Adobe or using a platform such as Jotform to create company forms. Redesigning company invoice templates, creating efficient customer onboarding forms, and more. Each form is crafted for functionality and ease of use, ensuring they meet specific business needs while improving overall workflow and data management.
social media
Created tailored social media content for clients, focusing on engaging their target audience and boosting brand visibility. Experience includes crafting posts, stories, and videos across various platforms, aligning content with client goals and marketing strategies.
Project management
Successfully managed a wide range of projects, from implementing new systems to optimizing business processes. Expertise includes project planning, resource allocation, and team leadership, ensuring each project is completed on time and within budget. Projects are managed with a focus on efficiency and quality, from inception to completion, always aligning with business goals and driving organizational success.
go high level
Work includes setting up and optimizing client accounts, automating workflows, managing CRM systems, and developing marketing funnels. Focus is on leveraging the platform’s full capabilities to enhance business operations, improve lead management, and drive conversions, ensuring clients get the most out of this powerful tool.
workflows & automations
Developed experience in creating and optimizing workflows and automation. Expertise includes designing efficient processes that streamline operations, reduce manual tasks, and improve overall productivity. We leverage automation tools to enhance business efficiency, ensuring that tasks are completed seamlessly with minimal intervention. Each workflow is tailored to meet specific business needs, helping clients save time and focus on growth.
management
Effectively manage businesses with a digital footprint through expertise in systems management, team leadership, and project execution. Able to optimize digital systems for efficiency, guide teams to collaborate effectively, and oversee projects from start to finish with precision. This skillset in this area ensures that businesses operate smoothly online, achieve their goals, and scale successfully.
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